Privacy policy

Last updated October 1, 2026

This Privacy Policy explains how Carey Chen Inc. (“we”, “us”) collects, uses and shares information when you visit or buy from careychen.com.

Information we collect

Information you give us: your name, email address, phone number, shipping and billing address, and order details when you make a purchase, contact us, or sign up for emails.
Payment information: card payments are processed by Shopify and its payment partners. We do not see or store your full card number.
Information collected automatically: device and browser information, IP address, pages viewed, and how you interact with the site, collected through cookies and similar technologies.

How we use it

To process, print, ship and support your order.
To communicate with you about your order and respond to your questions.
To send marketing emails if you have opted in. You can unsubscribe at any time using the link in any email.
To understand how the site is used, improve it, and measure our advertising.
To prevent fraud and comply with the law.

Who we share it with

We do not sell your personal information. We share it only with service providers who help us run the store, including:

Shopify, which hosts our store and processes payments;
our print and fulfillment partners and shipping carriers, to make and deliver your order;
analytics and advertising providers such as Google and Meta (Facebook/Instagram), which use cookies to help us understand site traffic and show relevant ads.

We may also disclose information when required by law or to protect our rights.

Cookies and your choices

You can control cookies through your browser settings and the cookie banner where shown. To opt out of the sharing of your information for targeted advertising, use the “Your Privacy Choices” link in the footer of our site.

Your rights

Depending on where you live, you may have the right to access, correct or delete the personal information we hold about you. To make a request, email info@careychen.com. We will respond within the time required by applicable law.

Data retention and security

We keep order information as long as needed for our records, tax and legal purposes. We use reasonable safeguards to protect your information, but no method of transmission over the internet is completely secure.

Children

Our store is not directed to children under 13, and we do not knowingly collect their personal information.

Changes

We may update this policy from time to time. The date at the top shows when it was last changed.

Contact

Carey Chen Inc.
9 Ironwood Way N, Palm Beach Gardens, FL 33418, United States
info@careychen.com